How to check the order status for aliexpress

Many users of the trading platform Aliexpress It is quite difficult and even scary to start ordering goods, as many moments cause questions. The most important fear is the ability to not see your ordered parcel, since the delivery problems on the site always have both positive and negative sides. After the buyer paid his order, he begins to count the days before his arrival in the post office of its settlement. Since the delivery of goods from the site Aliexpress It takes a long time, it is very difficult to be all this period in ignorance regarding the location of the order.

To always be aware of, at what stage is your order, you can follow the change in the order status, which are displayed in the Personal Account on the site.

In this article, consider what the order status is on the site Aliexpressand we define its difference from the status of the parcel. We give step-by-step instructions, how to check the order status on the trading platform.

An order status for aliexpress: definition and difference from the status of the parcel

Since buying on the site Aliexpress - The matter is not one day and not even one week, the site administration provided the opportunity to track their own order at each stage of its formation, as well as in the future, when sending the parcel, always see its location. This greatly simplified the life of the site buyers and reassured many users who always know where their parcel is.

It is important to know that the status of the order and the status of the parcel is two different definitions. If we talk about the first case, then using the order status, you can find out the movement of your order immediately after payment until the seller is sent to the seller. Those. You can see when the payment goes when the seller will start making your order, as well as all the nuances of disputes on Aliexpress. In another case, with the status of the parcel, each buyer can track the location of its parcel from the moment of its mandrel of the seller.

An important difference is also the fact that the status of the order is assigned on the site Aliexpress, and delivery status is assigned a carrier or transport company.

Order statuses for Aliexpress

• Order status "Payment". Such status is assigned to order on Aliexpressat the time of payment for goods by the buyer. If the goods were not immediately paid, then in your profile in the My Orders section you can see the status Payment is expected. Typically, the buyer is given 20 days to make payment, after which the order is canceled automatically.

• Order status "Payment check". After the buyer makes payment on the site AliexpressThe system needs some time to check it. Typically, it is given 24 hours, but sometimes the check can be carried out and faster. Immediately after the payment is verified, the order is sent to the seller for further design and sending it through various transport companies.
• Order Status "Order processing" or "Sending". This order status means that after checking the payment, your order was redirected to the seller for further design. Order processing time may differ depending on the seller. Some sellers give 5 days to wait for shipment, the other 7 days or more. Sometimes the seller can increase the time for processing the order due to the large influx of buyers. Timer can be seen in My orders, where it is indicated how many days left before sending the order by the seller. If you see that time ends, and the goods are not sent, you can request the extension of this status for a while. After the status expires expected shipment Order can be automatically canceled. Also on this status you can completely cancel your order.

• Order status "Sending goods" or "Product was identified". After the seller gather your order and send it through the post office or another transport company, opposite your order, the status "Order is sent" will appear. From this point on, the timer time begins until the end of the order is exposed. At the same stage, the buyer is given track numbers to check the status of the parcel by tracking on special sites. On the same page, in the presence of the status of "Order Introduction", you can open the dispute at any time when the delivery problems occur.
• Order status "Dispan. Sometimes during the delivery of goods and its receipt by the buyer, problems arise and controversial issues that can be solved by changing the order status on the "open dispute", where the administration is also engaged in solving all problems other than the seller Aliexpress.
• Order status "Completion of the order". After you receive a parcel and press the "Confirm receipt" button, the order status will change to the "Completion of the Order". It is worth remembering that after you press the receipt confirmation, you cannot open the dispute.

Parcel status can be checked on the track number issued to you. Information about the location of your parcel is on the page with the details of the order. Also, with the help of a track, you can check the parcel status through special sites to track parcels from China: where the parcel, Track24, as well as post offices of different countries.

How to check the order status for Aliexpress: Step-by-step instructions

• In order to check the order status on the trading platform AliexpressFirst of all, you need to go to the official website of the store.
• Next, on the main page you need to go to your profile, where to choose a section My orders.

• At the top of the panel, you can see the total number of orders with the same status, for example, Payment is expected or Z. acko completed. If you know what approximately the status of the order is your product, you can click on any folder and view all the details.

• The goods you are interested in can be managed manually. To do this, scroll down a face down and find the order you need. Opposite each order you can see its status, as well as some nuances of the order. There are buttons here Open dispute, prolong time other.
• If you want to learn more about all the details of the order and see the order status, you must click the button. More detailswhich is located opposite each order number. After that, you will fall on the page where all information is collected about when the order is sent, how long it remains until the end of the order protection, as well as the order status at the moment.

• At the bottom under the information block information about the status of the order, you can see the details of your parcel location, i.e. Learn the status of the parcel at the moment.

Marketplace Aliexpress It always takes care of their buyers and allows you to know exactly at what stage of formation is their order. To do this, it is enough to go to the site site, enter your profile and see the status of a specific order.